{"id":269,"date":"2021-03-01T10:47:05","date_gmt":"2021-03-01T09:47:05","guid":{"rendered":"https:\/\/kredietshopper.nl\/?page_id=269"},"modified":"2023-09-26T13:40:46","modified_gmt":"2023-09-26T11:40:46","slug":"klachten","status":"publish","type":"page","link":"https:\/\/kredietshopper.nl\/klachten\/","title":{"rendered":"Klachten"},"content":{"rendered":"<header id=\"tophead\" class=\"warning\">\n\t<figure>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/kredietshopper.nl\/wp-content\/uploads\/2021\/02\/geld-lenen-kost-geld.png\" alt=\"waarschuwing\"\/>\n\t<\/figure>\n<\/header>\n<header id=\"masthead\" class=\"site-header\">\n\t<div class=\"wrap\">\n\t\t<div class=\"columns\">\n\t\t\t<div class=\"column logo\">\n\t\t\t\t<div class=\"site-branding\">\n\t\t\t\t\t<a href=\"\/\">\n\t\t\t\t\t\t<figure class=\"logo\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/kredietshopper.nl\/wp-content\/uploads\/2021\/02\/Schermafbeelding-2021-02-15-om-23.02.21.png\" alt=\"logo\" \/>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t<a class=\"btn orange\" href=\"\/lening-vergelijken\">Direct aanvragen<\/a>\n\t\t\t\t\t<button class=\"hamburger hamburger--collapse menu-toggle\" type=\"button\">\n\t\t\t\t\t\t<span class=\"hamburger-box\">\n\t\t\t\t\t\t\t<span class=\"hamburger-inner\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div><!-- .site-branding -->\n\t\t\t<\/div>\n\t\t\t<div class=\"column nav\">\t\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<nav id=\"top-navigation\" class=\"top-navigation\">\n\t\t\t\t\t\t<div class=\"menu-topmenu-container\"><ul id=\"top-menu\" class=\"menu\"><li id=\"menu-item-592\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-592\"><a href=\"https:\/\/kredietshopper.nl\/contact\/\">Contact<\/a><\/li>\n<\/ul><\/div>\t\t\t\t\t<\/nav><!-- #site-navigation -->\n\t\t\t\t\t<nav id=\"site-navigation\" class=\"main-navigation\">\n\t\t\t\t\t\t<div class=\"menu-hoofdmenu-container\"><ul id=\"primary-menu\" class=\"menu\"><li id=\"menu-item-585\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-585\"><a href=\"https:\/\/kredietshopper.nl\/lening-vergelijken\/\">Geld lenen<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-72\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-72\"><a href=\"https:\/\/kredietshopper.nl\/persoonlijke-lening\/\">Persoonlijke Lening<\/a><\/li>\n\t<li id=\"menu-item-430\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-430\"><a href=\"https:\/\/kredietshopper.nl\/seniorenlening\/\">Seniorenlening<\/a><\/li>\n\t<li id=\"menu-item-434\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-434\"><a href=\"https:\/\/kredietshopper.nl\/beter-wonen-financiering\/\">Beter Wonen Financiering<\/a><\/li>\n\t<li id=\"menu-item-435\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-435\"><a href=\"https:\/\/kredietshopper.nl\/lening-oversluiten\/\">Lening oversluiten<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-12107\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-12107\"><a href=\"https:\/\/kredietshopper.nl\/over-kredietshopper-nl\/\">Over kredietshopper.nl<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-12038\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12038\"><a href=\"https:\/\/kredietshopper.nl\/over-ons\/\">Over ons<\/a><\/li>\n\t<li id=\"menu-item-431\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-431\"><a href=\"https:\/\/kredietshopper.nl\/klachten\/\">Klachten<\/a><\/li>\n\t<li id=\"menu-item-327\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-327\"><a href=\"https:\/\/kredietshopper.nl\/werkwijze-kredietaanvraag\/\">Werkwijze Kredietaanvraag<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div>\t\t\t\t\t<\/nav><!-- #site-navigation -->\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/header><!-- #masthead -->\n\t\n<main id=\"primary\" class=\"site-main\">\n\t<article id=\"post-269\" class=\"post-269 page type-page status-publish hentry\">\n\t  <div class=\"entry-content\">\n\n<section class=\"content sidebar\" style=\"background:;\">\n\t<div class=\"wrap\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"columns\">\n\t\t\t\t\t\t\t  \t\t\t\t\t\t  <div class=\"column\">\n\t\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h2>Heb je klachten?<\/h2>\n<p>Natuurlijk doen wij er altijd alles aan je tot volle tevredenheid van dienst te zijn. Het is echter nooit helemaal uit te sluiten dat er ergens fouten worden gemaakt. In dat geval horen wij dat graag. Je dient eerst contact op te nemen met uw adviseur, zodat hij kan proberen samen met jou tot een oplossing te komen.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"btn orange\" href=\"\/contact\">Neem contact met ons op<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t  \t\t\t\t\t\t  <div class=\"column\">\n\t\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Je mag de klacht ook per email verzenden. Ons mailadres is <a href=\"mailto:Kredietshopper@financieelfit.nl\">Kredietshopper@financieelfit.nl<\/a><\/p>\n<p>Wij sturen je dan direct een ontvangstbevestiging en zullen jouw klacht in behandeling nemen. Vervolgens informeren wij je zo snel mogelijk schriftelijk inzake het besluit. Indien dit de behandeling bevordert, informeren wij je telefonisch. Jouw klacht zal ook worden geregistreerd.<\/p>\n<p>Indien je het niet eens bent met ons besluit, of de klacht wordt naar jouw inzicht niet afdoende behandeld, dan kan jij je binnen 3 maanden nadat wij je op de hoogte hebben gebracht van ons besluit wenden tot:<\/p>\n<p>KiFiD<br \/>\nPostbus 93257<br \/>\n2509 AG DEN HAAG<br \/>\nT <a href=\"tel:0703338999\">070-333 89 99<\/a><br \/>\nF <a href=\"tel:0703338900\">070-333 89 00<\/a><br \/>\n<a href=\"https:\/\/www.kifid.nl\/\" target=\"_blank\">www.kifid.nl<\/a><\/p>\n<p>Indien je niet samen tot een oplossing komt, kan je jouw klacht schriftelijk richten aan:<\/p>\n<p><strong>Financieel Fit Kredietshopper<br \/>\n<\/strong>T.a.v. de directie<br \/>\n<a href=\"https:\/\/maps.app.goo.gl\/XnH79rqj2JWvyFHj7\" target=\"_blank\">Oslo 6<br \/>\n2993 LD Barendrecht<\/a><\/p>\n<p><a class=\"btn orange blue\" href=\"\/contact\/\">Contact<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t  \t\t\t\t  \t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n    <\/div><!-- .entry-content -->\n\t<\/article><!-- #post-269 -->\n<\/main><!-- #main -->\n\n<footer id=\"colophon\" class=\"site-footer\">\n\t<div class=\"site-info wrap\">\n\t\t<div class=\"columns\">\n\t\t\t<div class=\"column\">\n\t\t\t\t<section id=\"text-3\" class=\"widget widget_text\"><h2 class=\"widget-title\">De zekerheden van Financieel Fit Kredietshopper<\/h2>\t\t\t<div class=\"textwidget\"><p>Financieel Fit Kredietshopper is een franche- onderneming van Financieel Fit en Financieel Fit is als bemiddelaar geregistreerd bij Autoriteit Financi\u00eble Markten (AFM). Onze adviseurs en medewerkers voldoen aan de eisen die aan hen gesteld worden door de overheid vanuit de Wet Financieel Toezicht (WFT) Voor u een waarborg van onze kwaliteit.  Financieel Fit staat ingeschreven onder nummer: 12016592<\/p>\n<\/div>\n\t\t<\/section>\t\t\t<\/div>\n\t\t\t<div class=\"column\">\n\t\t\t\t<section id=\"text-4\" class=\"widget widget_text\"><h2 class=\"widget-title\">Links<\/h2>\t\t\t<div class=\"textwidget\"><p><a href=\"https:\/\/kredietshopper.nl\/wp-content\/uploads\/2023\/09\/Vergelijkingskaart-Risicos-afdekken-Kredieten-210923.pdf\" target=\"_blank\" rel=\"noopener\">Vergelijkingskaart<\/a><br \/>\n<a href=\"https:\/\/kredietshopper.nl\/europese-standaardinformatie-inzake-krediet-esic\/\">ESIC<\/a><br \/>\n<a href=\"https:\/\/kredietshopper.nl\/dienstverleningsovereenkomst\/\">Dienstverleningsovereenkomst<\/a><\/p>\n<\/div>\n\t\t<\/section>\t\t\t<\/div>\n\t\t\t<div class=\"column\">\n\t\t\t\t<section id=\"text-5\" class=\"widget widget_text\"><h2 class=\"widget-title\">Pagina&#8217;s<\/h2>\t\t\t<div class=\"textwidget\"><p><a href=\"https:\/\/kredietshopper.nl\/klachten\/\">Klachten<\/a><br \/>\n<a href=\"https:\/\/kredietshopper.nl\/disclaimer\/\">Algemene voorwaarden<\/a><br \/>\n<a href=\"https:\/\/kredietshopper.nl\/privacy\/\">Privacy Policy<\/a><br \/>\n<a href=\"https:\/\/kredietshopper.nl\/disclaimer\/\">Disclaimer<\/a><\/p>\n<\/div>\n\t\t<\/section>\t\t\t<\/div>\n\t\t\t<div class=\"column\">\n\t\t\t\t<section id=\"text-6\" class=\"widget widget_text\"><h2 class=\"widget-title\">Contact<\/h2>\t\t\t<div class=\"textwidget\"><p>Wij helpen u graag met vragen over krediet aanvragen, hypotheken afsluiten of uw verzekeringen goed regelen.<\/p>\n<p><a href=\"tel:0031104219398\">010-4219398<\/a><br \/>\n<a href=\"mailto:Kredietshopper@financieelfit.nl\">Kredietshopper@financieelfit.nl<\/a><\/p>\n<\/div>\n\t\t<\/section>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div><!-- .site-info -->\n<\/footer><!-- #colophon -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - 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